Help & Support

Welcome to the Advanced Kanban help section. Here you'll find solutions to common issues, troubleshooting guides, and information about getting support.

Common Issues

Installation Problems

Issue: Package not found during installation

composer require asmit/advanced-kanban

Solution:

• Ensure you have a valid license
• Check your Composer configuration
• Verify you're using the correct package name

Issue: Assets not loading properly

php artisan filament:assets

Solution:

• Clear your application cache: php artisan cache:clear
• Clear your view cache: php artisan view:clear
• Ensure you've published the assets correctly

Configuration Issues

Issue: Kanban page not appearing in navigation

Solution:

• Ensure your page extends KanbanPage
• Check that you've set the correct navigation properties
• Verify the page is properly registered in your panel

Issue: Records not displaying in columns

Solution:

• Check that your model has the correct status field
• Verify the status values match your column keys
• Ensure your model is properly configured

Performance Issues

Issue: Slow loading with many records

Solution:

• Use pagination with ->recordsPerColumn()
• Implement proper database indexing
• Consider using eager loading for relationships
• Optimize your search and filter queries

Troubleshooting Guide

Common Error Messages

"Column not found"

• Check that your column keys match the status values in your database
• Ensure all required columns are defined

"Model not found"

• Verify the model class exists and is properly imported
• Check that the model has the required status field

Best Practices

Performance Optimization

1. Use Pagination: Limit records per column for better performance
2. Optimize Queries: Use eager loading for relationships
3. Index Your Database: Add indexes on status and search fields
4. Cache Results: Implement caching for frequently accessed data

Security Considerations

1. Validate Inputs: Always validate user inputs in custom actions
2. Check Permissions: Implement proper authorization checks
3. Sanitize Data: Clean user data before processing
4. Use HTTPS: Ensure secure connections in production

Code Organization

1. Separate Concerns: Keep business logic separate from presentation
2. Use Traits: Leverage Laravel traits for reusable functionality
3. Follow PSR Standards: Maintain consistent coding standards
4. Document Code: Add comments for complex logic

Getting Support

Documentation

• Installation Guide
• Quick Start Guide
• API Reference

Community Support

• GitHub Issues: Report bugs and request features
• Discord Community: Join our community for discussions
• Stack Overflow: Search for existing solutions

Premium Support

For enterprise customers with priority support:

• Email Support: [email protected]
• Priority Response: 24-hour response time
• Custom Solutions: Tailored implementations
• Training: Personalized training sessions

Version Compatibility

Advanced Kanban	Filament	Laravel	PHP
1.x	4.x	10.x, 11.x or Higher	8.2+

License

Advanced Kanban is a premium plugin that requires a valid license for production use. See our pricing page for license options.